General Terms & Conditions


Account Registration


During registration, we ask you for information including your name and other personal information. You must provide accurate and complete information in response to our questions. You are fully responsible for all activity that occurs under your Account, including for any actions taken by persons to whom you have granted access to the Account.




You consent to accept and receive communications from us regarding your Order, including e-mail and calls to the telephone number you provide to us. These communications will be for the purposes of secondary authentication, receipts, reminders and other notifications. 


Order Processing


Your Order will be processed within 3-5 business days. If an order experiences any delays in production, for any reason, we will typically contact you within 24 hours to discuss any deadline implications.




You will honor your payment obligations and you understand that there may be fees and taxes that are added to our prices.


Refunds are subject to our policy.




We maintain commercially reasonable administrative, technical and physical procedures to protect your personal information. You are responsible for keeping your Account name and password confidential.


Medalta in the Historic Clay District

  • Medalta is an innovative, industrial non-profit museum, contemporary ceramic arts facility, art gallery and community hub in Medicine Hat, Alberta, Canada.
  • 403-529-1070
  • [email protected]
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